Optimizing Human PerformanceHow can our team get much better at effectively influencing a broader range of people?
Handling difficult individuals & lowering tensions
Bridging communication gaps & organizational barriers
Making persuasive presentations
Achieving internal agreements & closing business
Effective Communications / Interpersonal Style
Purpose
We are often so focused in meetings on what we are trying to achieve that we forget that there is a person on the other side of the desk, with a different personality and preferred approach to communication. Interpersonal Style is a simple and powerful tool to understand different personalities, temperaments, interpersonal preferences, motivations, etc., so that we can more effectively establish our credibility, build relationships, and influence others.
Process/Topics
The workshop is conducted in a highly participative manner with illustrative dramatizations and videos, insightful small-group exercises, role-plays and personal application exercises. The topics include:
- Introduction of the Interpersonal Style model
- Understanding one’s own ‘Style’ (based on a computer-based assessment)
- How to identify other peoples’ personality types
- How to modify one’s behavior to create better communication with others
- How to apply Interpersonal Style to all one’s current relationship challenges
Participants
This framework is a very important tool to improve relationships internally and with prospects/clients. Any group seeking to improve team dynamics will benefit from Interpersonal Style. The framework is also used extensively in sales training as an important tool to establish long-term relationships and to maximize sales success at every stage of the cycle.
Payoff / Benefits
Interpersonal Style provides:
- A breakthrough understanding of relationship dynamics.
- Powerful, yet simple, tools to substantially improve interpersonal relations.
- The provision of a common language in a team to address relationship/communication issues.
It enables participants to shift from frustration and impatience to appreciation of differences and to communicate in a manner that elicits the same response from others. When relationship barriers come down, the possibilities for co-operation and productivity go way up! Internally and externally, costly delays are reduced and profitable co-operation takes place.
